Contact
logo
  • Services
    • Advisory
    • Technology Implementation
    • Change Management
    • Application Managed Services
    • Offerings
      • Tech for Social Good
    • Microsoft Services
      • Copilot for Microsoft 365
      • Copilot for Sales
      • Copilot for Service
      • Copilot for Finance
      • Copilot for Studio
      • Business Central
      • Microsoft Dynamics 365 for Sales
      • Microsoft Dynamics 365 for Service
      • Microsoft Dynamics 365 for Finance
      • Microsoft Dynamics 365 for Supply chain
      • Microsoft Dynamics 365 for HR
      • Microsoft Dynamics 365 for Customer Insights
    • Generative AI
      • Generative AI Strategy
      • AI Center of Excellence
      • Azure OpenAI
      • Intelligent Document Automation
      • Intelligent Process Automation
      • Intelligent Analytics and Insights
      • AI & Copilot Readiness Assessment - Paid
      • Free Copilot Assessment
      • 10 day AI Proof of Concept
      • Intelligent Vision
  • Solutions
    • Scan&Go
    • Gift Registry
  • Platforms
    • Microsoft Dynamics 365
    • Microsoft Power Platform
    • Microsoft Industry Clouds
  • Industries
    • Retail & CPG
    • Life Sciences
    • Hospitality
    • Natural Resources/Mining
    • Banking & Finance
    • Public Sector
    • Nonprofit
    • Manufacturing
    • Healthcare
  • About
    • Why Us
    • Our Story
    • Our Core Values
    • Careers
    • Contact Us
  • Resources

Service Copilot for Service

public sector

Revolutionize Customer Interactions with AI-Powered Assistance

Elevate your customer service experience with Copilot for Service, an innovative AI-powered tool designed to enhance agent productivity and improve customer satisfaction.

What We Offer:

Data Synthesis and Analysis:

Process and analyze extensive data from multiple sources to provide agents with comprehensive, relevant information.

Real-Time Agent Assistance:

Enable agents to interact with Copilot using natural language queries, receiving immediate guidance on complex issues and automated responses.

CRM Integration:

Seamlessly integrate with leading CRM systems like Dynamics 365, Salesforce, and ServiceNow for real-time customer data access and enhanced service capabilities.

Key Features of Copilot for Service:

Comprehensive Data Access:

Synthesize data from various sources to ensure agents have the information they need at their fingertips.

Immediate AI Assistance

Interact with Copilot for real-time advice, automated responses, and support, reducing resolution times.

Enhanced Decision Making

Support agents in making faster, more informed decisions with AI-driven data analysis and recommendations.

Reduced Resolution Times

Accelerate issue resolution with AI-assisted responses, boosting efficiency and customer satisfaction.

Benefits:

Increased Efficiency

Reduce case handling times and achieve quicker resolutions, enhancing overall service efficiency.

Enhanced Productivity

Allow agents to focus on complex tasks by automating routine inquiries, increasing their ability to resolve cases independently.

Personalized Customer Experiences

Tailor customer interactions with AI-driven insights, leading to higher satisfaction and loyalty.

Enhanced Customer Relationships

Deliver a more personalized and responsive service experience, resulting in higher customer satisfaction and retention.

Transform your customer service operations with Copilot for Service. Enhance efficiency, productivity, and customer satisfaction with our AI-powered solutions.

logo
I have read the privacy policy.

What We Do?

  • Advisory
  • Change Management
  • Technology Implementation
  • Application Management
  • Retail & CPG
  • Nonprofit
  • Public Sector
  • Microsoft Dynamics 365
  • Microsoft Power Platform
  • Microsoft Industry Clouds

Neoteric 365

  • Careers
  • Why Us
  • Resources
  • Contact Us

marketing@neoteric365.com

Privacy Statement | Cookie Policy | Terms Of Use